Aaron Hawkins
Communications professional with over 10 years of experience creating, editing, and managing engaging digital and print content for diverse audiences.
misterahawkins@gmail.comextended resume PDF ↗️
Communications professional with over 10 years of experience creating, editing, and managing engaging digital and print content for diverse audiences.
Versatile communications professional with extensive experience creating clear, audience-focused content for public libraries, community organizations, and mission-driven environments.
Skilled in writing, editing, newsletter production, outreach messaging, digital content updates, and cross-department collaboration.
Known for improving message clarity, simplifying information for the public, and strengthening internal and external communication workflows.
Writing
Editing
Newsletter Production
Email Marketing
Social Media Messaging
Community Outreach
Internal Communications
.
Content Planning
Digital Updates
Information Architecture
Public Service Communication
Cross-Department Collaboration
Stakeholder Engagement
Accessibility-Focused Writing
Created and managed newsletters, partner communications, and multi-channel messaging for public libraries serving diverse audiences.
Produced clear, accessible content across print, web, email, and social media.
Developed award-winning instructional and training materials in collaboration with subject-matter experts at Abbott.
Launched the first website for Icon Enterprises, improving usability and customer information flow.
Strengthened communication workflows and messaging consistency across multiple public institutions.
Built and maintained internal communication tools, including staff web pages and resource hubs.
Supported leadership and departments with writing, editing, messaging, and content planning.
Write newsletters, website updates, and social media posts to keep patrons informed of library events and offerings.
Work with all departments to gather program details and convert them into clear public messaging.
Create flyers, graphics, and informational materials.
Prepare talking points and materials for outreach events.
Help patrons locate information and answer questions.
Edited and produced the quarterly print newsletter.
Wrote monthly enewsletters and supporting digital content.
Created social media posts to promote events and services.
Updated website content for accuracy and clarity.
Ensured consistent tone and accessible language across communications.
Assisted patrons with accounts, checkouts, and locating materials.
Registered new users and explained library services.
Resolved account issues and supported circulation workflows.
Provide front-line customer service at the circulation desk.
Maintain staff communication pages for internal updates.
Process returns, prepare holds, and support daily circulation work.
Assisted patrons with circulation needs and account questions.
Directed calls and inquiries to appropriate departments.
Supported daily circulation tasks.
Designed print and digital communication materials for small businesses and community groups.
Created branding elements and layouts for client use.
Met with clients to define messaging goals and deliver usable materials.
Designed custom plaques for a national car club show three consecutive years.
Wrote and designed print advertisements for target audiences.
Developed copy for promotions, messaging, and product highlights.
Built and launched the company’s first website; wrote all content.
Improved clarity and consistency in customer-facing communication.
Converted complex technical content into clear instructional modules.
Wrote scripts, assessments, and explanatory text.
Managed multiple content-development projects at once.
Received the Manager’s Award for Outstanding Service.
Created graphics and instructional elements for compliance training.
Edited online course content for clarity and consistency.
Designed, developed, and maintained the Quality Assurance website with updated procedures and resources.
Scheduled classes and supported student progress.
Helped update curriculum and course materials.
Assisted with faculty hiring and onboarding.
Maintained software and equipment used in design labs.
Taught courses in design, multimedia tools, and web fundamentals.
Supported student project development and communication skills.
Coordinated with IT to maintain classroom software and equipment.
Served as Acting Program Director when needed.
Taught courses in design and web fundamentals.
Helped students with concept development and project execution.
Maintained two Mac-based computer labs.
Founded a cross-disciplinary student group to support collaboration.
Master’s Degree (incomplete):
Adult Education & Distance Learning, University of Phoenix
Bachelor’s Degree:
Applied Behavioral Science, National-Louis University
Associate’s Degrees:
Graphic Arts and Advertising; Design & Illustration, College of DuPage
Adobe Creative Suite (Photoshop: solid, Illustrator: intermediate, InDesign: beginner) · Mailchimp · Meta Business Suite · Hootsuite · LinkedIn Page Management · Google Analytics · WordPress · Microsoft Office Suite · Google Workspace · Asana
Mission-driven communication · Higher education · Cultural and arts institutions · Nonprofit strategy · Internal and institutional storytelling · Digital content innovation
Best eLearning Program/Web Page Design, International Design Competition
General Manager’s Recognition, Outstanding Customer Service
Manager’s Award for Outstanding Service, Course Design & Development
Adobe Certified Photoshop Expert
Aaron is by far the best and most gifted teacher at this school. He explains the material well and shows that he cares for all his students.
The only problem with Aaron is that he can’t be cloned!
Knows the programs like an expert, very intelligent and willing to help, really cares about his students, very approachable, makes class fun. Actually knows how to teach!
During his employment with us, Aaron always performed his duties in a professional manner and in accordance with the directions of his supervisor and in conformity with the standards of the Company. He worked well with others within the organization. His loyalty, honesty and integrity are above reproach.
As a management, we would be pleased to recommend Aaron for employment in any capacity feels competent to undertake.
CEO
When he took over (the class) he reorganized and made better use of class time.
He is very interested in making sure the students understand what is being taught before he goes on to a new concept.
Aaron was a great teacher! He went slow enough for me to understand, but fast enough that we weren’t falling asleep!
During my tenure as Vice President of Operations, it was my pleasure to have Mr. Aaron Hawkins as a member of my staff.
For the entire period of his employment he was efficient and conscientious in carrying out his duties.
In commenting on Mr. Hawkins' talents, it is appropriate to note his willingness to do whatever was required to expand and maintain the operations he was responsible for. He prepared effective memos to staff and letters to customers to handle various situations.
Additionally, he handled personnel and administrative manners in a very efficient and straightforward manner.
I consider Aaron to be a very intelligent and talented individual who is serious about establishing a solid career in the business world.
VP of Operations
…flexible, always in a good mood—excellent teacher—I wish he taught more classes!
He is willing to explain why we do things, as well as why we don’t
…demonstrates a mastery of the subject matter and takes an obvious pleasure in teaching his students. I greatly enjoyed his laid-back approach to a 3-1/2 hour Friday night class…he made coming enjoyable.
In addition to general operational functions, Aaron was responsible for employee supervision, as well as assisting in training and evaluation. A thorough knowledge of all accounts and procedures was a requirement for his position. His proficiency with our proprietary system and his professional attitude toward our clients and customers were valuable assets to this company. I would highly recommend him for any position he might wish to pursue.
Operations Manager
Aaron REALLY went out of his way to explain one-on-one what I had problems with. Also, he always emailed back with LONG descriptive answers to any questions I had during the week…I have already recommended him to many of my friends.
…an educator in the true sense of the word. Very patient, inspiring and presents the technical side with a sense of humor. I highly recommend him.
Aaron is by far the best and most gifted teacher at this school. He explains the material well and shows that he cares for all his students.